In these frequently asked questions, find the answers to all your questions regarding the shipping and delivery of orders, payment methods, additional product information, return and exchange procedures for items if you have made an error ...all the questions you have about our brand and our Eshop.

  • What is the return policy ?
  • What are the shipping options?
  • What are the international taxes, customs fees, etc.? to the charge?
  • When will I receive my order?
  • What should I do if I never received my order?
  • What should I do if I received a defective order?
  • How can I make changes to an order I have already placed?
  • Where are you located?
  • How is the product made? Where do the materials come from?
  • How do I make sure I order the right size?
  • How can I contact your company if my question is not answered here?